Choose Your Language:  🇫🇷  🇪🇸  🇮🇹

FAQs

What is the difference between Pro-Monitoring and Self-Monitoring?

Pro-Monitoring: With Pro monitoring Stella manages your repeater system. Stella will keep the firmware up to date ensuring you benefit from the latest features and performance enhancements. Stella monitors the alerts, and make sure that the system performs optimally over the year. If there are any issues with the system, Stella will try to solve these remotely before the client is even aware of them. However, in the case manual intervention is required, Stella will contact a certified installer who will intervene. It costs 180€ per year per device(RRP).

Self-Monitoring: With Self monitoring, the installer is responsible for the management of the system. The alert system is not available for self monitoring, nor is remote firmware updates. However, the installer can still keep an eye on the system remotely use the portal to solve any issues remotely. It costs 120€ per year per device(RRP).